Privacy policy

Last updated: October 13, 2026

Luverlo respects your privacy and is committed to handling personal information responsibly. This policy explains how we collect, use, disclose, and retain information when you visit luverlo.shop, place an order, or contact us.

Information We Collect

Depending on how you interact with our store, we may collect:

  • Your name
  • Billing and shipping addresses
  • Email address and telephone number
  • Order, transaction, and delivery information
  • Customer-support messages and other communications
  • Device, browser, IP address, and website-usage information
  • Payment-related information processed through Shopify and the applicable payment provider

Payment card information is generally handled by the payment provider rather than stored directly by Luverlo.

How We Use Information

We may use personal information to:

  • Process, fulfill, and manage orders
  • Arrange shipping, delivery, returns, and refunds
  • Verify eligibility to purchase regulated products when required
  • Communicate about orders and customer-support requests
  • Operate and improve our website and services
  • Detect fraud, unauthorized transactions, and security threats
  • Maintain business, tax, accounting, and transaction records
  • Comply with legal and regulatory obligations
  • Send marketing communications when permitted and subject to available opt-out rights

Cookies and Similar Technologies

Our store and service providers may use cookies and similar technologies to operate the website, remember preferences, understand website activity, improve performance, prevent fraud, and support analytics or advertising features that are enabled on the store.

Browser settings may allow you to block or delete cookies. Disabling certain cookies may affect how parts of the website function.

Sharing of Information

We may disclose information when reasonably necessary to operate the store, including to:

  • Shopify, which hosts our online store
  • Payment processors
  • Shipping carriers and fulfillment providers
  • Technology, analytics, fraud-prevention, and customer-support providers
  • Professional advisers such as accountants or legal advisers
  • Government, regulatory, or law-enforcement authorities when legally required
  • A successor organization involved in a legitimate merger, acquisition, financing, or sale of business assets

These parties may process information according to their own privacy policies and applicable agreements.

Data Security and Retention

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no online transmission or storage system can be guaranteed completely secure.

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, operate the business, resolve disputes, enforce agreements, and satisfy legal, accounting, tax, and regulatory requirements.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Receive a copy of certain information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of eligible marketing communications

Some requests may be limited by legal exceptions or record-retention obligations. We may need to verify your identity before completing a request.

Third-Party Links

Our website may contain links to websites operated by other organizations. Luverlo is not responsible for the privacy practices or content of those external websites.

Policy Updates

We may update this policy to reflect operational, legal, or regulatory changes. The revised version will be posted on this page with an updated date.

Contact Us

For privacy questions or requests, contact:

Store: Luverlo
Owner: Pierre Jean Christian Rohrmann
Address: 838 Wood Terrace Cir, Doraville, GA 30340, United States
Email: contact@luverlo.shop
Phone: +1 (573) 756-5695
Business hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time
Average response time: Within 1–2 business days