Legal notice
Last updated: November 1, 2026
This website, luverlo.shop, is operated under the store name Luverlo by Pierre Jean Christian Rohrmann.
Business Information
Store name: Luverlo
Owner/Operator: Pierre Jean Christian Rohrmann
Business address: 838 Wood Terrace Cir, Doraville, GA 30340, United States
Email: contact@luverlo.shop
Phone: +1 (573) 756-5695
Business hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time
Saturday–Sunday: Closed
Average response time: Within 1–2 business days
Website Purpose
Luverlo is an online retailer offering boilers, tankless water heaters and electric storage/heat pump water heaters from Navien, Rinnai and Rheem.
Product availability and purchasing eligibility may depend on the delivery destination, purchaser qualifications, manufacturer requirements, carrier restrictions, and applicable law.
Product Information
We make reasonable efforts to present accurate product titles, descriptions, specifications, compatibility information, prices, availability, and images. Manufacturers may change specifications, packaging, components, or product appearance without notice.
Customers are responsible for confirming that a product is appropriate for their equipment and intended application before ordering. Model numbers, dimensions, capacity, voltage, fuel type, connection requirements, and other technical specifications should be checked carefully.
Contact Luverlo before ordering if compatibility is uncertain.
Professional Installation and Use
combi-boilers and tankless water heaters may require professional selection, installation, commissioning, maintenance, or repair.
Products must be installed and used according to the manufacturer’s instructions and all applicable safety, building, electrical, environmental, licensing, and mechanical-code requirements.
Luverlo does not represent that every product is suitable for installation or servicing by an unlicensed consumer. Improper installation, handling, storage, modification, or use may damage property, cause injury, void a manufacturer’s warranty, or violate applicable law.
Prices, Availability, and Orders
Prices and availability may change before an order is accepted. Placing an order does not guarantee acceptance.
Luverlo may refuse, hold, or cancel an order because of:
- Product unavailability
- Incorrect pricing or product information
- Payment or address-verification problems
- Suspected fraud
- Carrier or destination restrictions
- Missing purchaser qualifications
- Legal or regulatory requirements
If payment has already been collected for an order that Luverlo cancels, the applicable amount will be refunded to the original payment method.
Shipping, Returns, and Privacy
Purchases are also governed by Luverlo’s:
- Shipping & Delivery Policy
- Return & Refund Policy
- Privacy Policy
- Terms of Service
These policies should be linked in the website footer and displayed clearly before or during checkout where appropriate.
Luverlo Full Two-Year Warranty
Luverlo warranty notice: Luverlo provides buyers with a full two-year warranty from delivery on products purchased through our online store. Luverlo pays for parts, labor and shipping for covered defects. Read the full warranty terms and claim procedures.
This warranty is separate from the 30-day change-of-mind return policy. Its unused/uninstalled condition requirements and customer-paid return shipping do not apply to covered warranty claims. Rights that cannot legally be excluded remain unaffected.
Separate manufacturer coverage: This is a warranty provided and paid for by Luverlo, not a promise of manufacturer coverage. Navien’s published resale policy excludes consumer purchases through internet or e-commerce channels from Navien’s manufacturer warranty. That exclusion does not reduce Luverlo’s obligations under this warranty. Navien resale policy. Any separate Rinnai or Rheem manufacturer coverage remains subject to that manufacturer’s written terms and eligibility requirements.
Intellectual Property
The Luverlo name, original website text, graphics, layout, and other original store content may not be copied, republished, or commercially exploited without permission.
Third-party brand names, product names, trademarks, images, and documentation remain the property of their respective owners and are used only where Luverlo has the appropriate right or lawful basis to do so.
External Links
The website may contain links to manufacturer resources, carriers, government agencies, payment providers, or other third-party websites. Luverlo does not control those websites and is not responsible for their content, availability, security, or privacy practices.
Limitation of Notice
This Legal Notice provides general information about Luverlo and its store practices. It does not replace product instructions, safety documentation, manufacturer terms, or applicable law.
Nothing in this notice excludes or limits customer rights or remedies that cannot legally be excluded.
Contact Luverlo
Questions about this notice, a product, or an order may be sent to:
Email: contact@luverlo.shop
Phone: +1 (573) 756-5695